Returns Policy.

We take pride in the quality of the products we produce and will always make sure they are the best they can be. However, no-one is perfect and sometimes mistakes and errors can happen. If you ever have any issues with your order please don’t hesitate to email amy.writes@hotmail.com

We have a 14 day return policy, meaning you have 14 days after receiving your item to request a return. The buyer is responsible for return postage costs and your item must be in the same condition that you received it and in its original packaging. You’ll also need your order number or proof and proof of purchase email. Attaching pictures of the items you wish to return are also required.

We will reply to your email as quick as we can and please do not return any products unless you have been instructed to do so.

We may replace items that are damaged before arrival or if the wrong product has been received.

When ordering personalised or custom products, please double check with the spellings and colours that you have specified.

If the product is damaged after receiving the item I cannot issue a refund. Instant downloads are also non-refundable.

If you have made a mistake within your order then please contact me as soon as you can and I will rectify your order.